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Head of Operations London / Remote, MSP

Role Summary We are seeking an experienced Head of Operations to manage our clients “book to bill” process taking responsibility for delivering against the company’s monthly non-recurring revenue target. Reporting to the COO, the successful candidate will join the Operations Leadership Team and work with colleagues in the Professional and Managed Service departments to build []

M365 Third / Fourth Line Engineer, London / Remote

The M365 3rd / 4th Line Engineer will engage in delivering high quality technical support as part of the M365 and Server infrastructure support team. Reporting to the Technical Team Lead, the role provides strong technical expertise in Cloud and Server infrastructure within the technical team. Responsibilities include:  Point of escalation for technical support issues []

Help NHS staff initiative

From today and until further notice (once the UK is out of this pandemic crisis) we have decided that we are going to donate 33% of all fees billed to NHS staff charities. We have been inspired by the national unity to applaud the NHS staff on a Thursday evening but want to do more, []

Technical Team Leader Cloud – London

Our client is looking to appoint a Technical Team Leader responsible for ensuring high quality of delivery for the 3rd line support technical team. Reporting to the Managed Services Director, the role provides clear technical guidance and support to the technical team.  The role is to focus on delivering long term solutions in place of temporary workarounds and methodical implementation and maintenance of processes, ensuring full documentation []