Our client has a contract opportunity for an experience Business / Process Analyst with ITSM specifically ServiceNow to work with SRM (Service Request Management) projects to improve process, simplification and change management.

Experience:

ServiceNow essential.
Delivering SRM solutions and the knowledge how this affects Change and Configuration management essential.
ITIL accreditation desirable.
Considerable ITSM project experience.
Experience of Hosting and Infrastructure projects desirable.

Our client offers a long term contract with excellent market rates based in either London or Birmingham.

If you have the above skills and experience and would like to know more detail then please contact Zac Stephens at Concilio.

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